Our business model is based on enhancing the distribution channel for network video products by offering specialized services and practical solutions to the VARs, dealers, system integrators and on-line resellers we serve. Functioning as a true technology partner, we work closely with a wide range of resellers focused on a variety of industry segments and vertical markets. With comprehensive knowledge of IP-based security and surveillance technologies, United Digital Technologies distributes a wide range of solutions applicable for the consumer market, small businesses or sophisticated enterprise clients. Our system engineers have extensive experience with a broad range of product and technologies, enabling us to identify the most appropriate hardware and software components for a specified application. When United Digital Technologies establishes a business relationship with a reseller, we provide a solid platform that supports and cultivates long-term partnerships.
Understanding new technology can be a challenge. And whether it involves video transmission and recording hardware or VMS software applications, UDT offers hands-on technical assistance from competent, in-house technicians that seamlessly function as part of your own team. An integral part of our value-add is providing comprehensive pre- and post-sales support to our resellers along with manufacturer warranty services that include efficient RMA management to facilitate product returns, repair or replacement. Updates on firmware, product life cycles and new product releases are readily available direct from our knowledgeable account managers. At United Digital Technologies, we are committed to the success of our customers. And that begins by offering a level of technical expertise unmatched by other security product distributors.
At United Digital Technologies, we help resellers nationwide implement strategies to effectively source, procure and deliver network video surveillance systems to their customer base. Unlike larger, broad-line distributors, UDT specializes only in IP-based video solutions, enabling us to respond quickly and intelligently to inquiries on any of the product lines we distribute. That deep knowledge-base, combined with attractive pricing and same-day shipping on most orders, helps us to facilitate business while delivering real benefit to resellers. As a UDT customer, you also gain access to added resources like security industry analysis, market trends and insight on the competitive landscape that complement your existing operations. Enhancing the channel with specialized services is how United Digital Technologies partners with resellers to help them grow their business, improve margins and stay ahead of the competition.
As resellers look to increase their share of the IP-based video market, many find that offering a comprehensive product portfolio and professional support can present unique challenges and raise the barrier to entry. Fulfillment services provided by United Digital Technologies allow resellers to offer most major brands of network video cameras and accessories without a corresponding investment in personnel, inventory and warehousing. Our turn-key program keeps resellers informed about best-selling brands and SKUs, new product releases, manufacturer incentives, price adjustments, MAPP policies and end-of-life product announcements. Fast, flexible and efficient order processing and blind drop-ship delivery ensures end-user satisfaction while our EDI-compliant systems enable automated, electronic ordering and transaction settlement. Fulfillment by United Digital Technologies enables resellers to capitalize on the rapidly expanding market for IP-based video surveillance.